Last updated: May 31, 2026
Thank you for shopping at Indie-Patterns. We want you to be completely satisfied with your purchase of our digital sewing pattern library. This Refund Policy details your rights and options regarding refunds for our products.
We stand behind the quality of our patterns and offer a 30-day money-back guarantee. If you are unsatisfied with the library bundle for any reason, you are eligible for a full refund within 30 calendar days from your purchase date. This guarantee applies even if you have already downloaded pattern files. Common reasons we cover include:
To request a refund, please contact our customer success team by email at contact@indie-patterns.com or send a ticket through our Contact Page. Please include:
Once received, our support team will verify your purchase details and process your refund request within 24 to 48 hours.
Approved refunds are issued back to the original payment method used during checkout (Stripe or PayPal). Please note:
Because our patterns are digital files delivered via download links and secure cloud storage:
We cannot process refund requests submitted more than 30 days after the purchase date. If you experience technical difficulties after this period, our support team remains fully available to help you troubleshoot printing, download, or pattern assembly issues.
If you have any questions or need assistance with your refund request, please reach out to us at contact@indie-patterns.com or via live chat.